FAQ

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Common Concerns, Expert Solutions

What steel grades and international standards do you supply? +

We supply a comprehensive range of steel grades including Carbon Steel, Alloy Steel, Stainless Steel, and Tool Steel. Our products strictly conform to major international standards such as ASTM, ASME, AISI, DIN, EN, JIS, and GB. We ensure full material traceability and provide Mill Test Certificates (MTC) with every shipment.

Do you hold large stock, and can you handle custom size requirements? +

Yes, we maintain extensive ready-to-ship inventories at our Shandong warehouses. For non-standard dimensions, we offer professional cut-to-length, slitting, and precision processing services to meet your exact project specifications. Our goal is to be your one-stop steel solution provider.

What steel processing services do you offer besides supplying raw materials? +

Beyond basic supply, we provide advanced steel processing including CNC laser/plasma cutting, bending, drilling, welding, and surface treatments (galvanizing, coating). These in-house capabilities help reduce your fabrication steps and overall project costs.

What is your Minimum Order Quantity (MOQ), and do you provide samples? +

MOQ varies depending on the specific steel product and grade; please consult our sales team for details. We understand the importance of quality verification and are happy to provide free material samples (courier charges apply) for your pre-production testing.

How do I get a commercial quotation, and are your prices competitive? +

You can request a quote directly via our website form, email, or WhatsApp. To provide the most accurate pricing, please specify the grade, dimensions, quantity, and delivery terms (FOB, CIF, etc.). Leveraging strong mill partnerships, we offer factory-direct, highly competitive pricing for global markets.

What are typical lead times, and do you handle global logistics? +

Stock items typically ship within 7-15 days. For custom processing or large mill orders, lead times will be confirmed upon order placement. We have a robust global logistics network and extensive experience in sea and rail freight, ensuring safe and timely delivery to ports worldwide.

Are your steel products certified for international projects? +

Absolutely. Our partner mills are certified by recognized bodies (ISO 9001, etc.), and many of our steel products meet specific certification requirements (e.g., CE for Europe, API for oil/gas). We ensure all supplied materials meet the quality benchmarks of your destination country's regulatory standards.